Are you receiving emails from Moodle?

Are you receiving emails from Moodle?

by Moodle Admin -
Number of replies: 0

It’s essential that you are receiving emails sent out by Moodle so that you get the latest messages and news. You should at least receive an email each time someone sends you a direct Moodle message, as well as when an announcement is made in a news forum.

If you find you are not receiving emails, please check that these are not falling into your ‘spam’ or ‘junk’ folder. If they are, you can usually mark them as ‘not spam’ or move them into your inbox to help ensure future emails don’t get sent to the wrong folder.

If you are using your own organisation’s email address, you may need to contact your I.T. dept to ensure that all messages from are being allowed through.

There is also some guidance below if you are using one of the more popular free email systems. Note that the guidance is similar for most providers – you are looking to add to a ‘whitelist’, a ‘safe senders list’ or to add this address to your contacts to ensure emails get through.

further guides:

BT Mail


Yahoo, Outlook,, AOL 

It is essential, in any case, that you log into Moodle regularly to check for messages and notifications, as even if you are having trouble with email you always receive a notification in the top navigation bar, so you can make sure you're not missing anything important.

If you need further help or advice on this, please do get in touch.