Technical support


If you are experiencing any technical issues with Moodle, you can report these to the Learning Technology Team via the Technical problem feedback form.

Technical issues could include:

  • broken links and activities that you cannot access
  • the learning materials are not presented as you would expect them to be
  • you can see an error message
  • you can see information that does not relate to the qualification you are studying
Please also check our FAQ's page to see whether we have already answered your question before submitting a Technical problem feedback form.

Please contact the Housing Academy Hub at housing.academy@cih.org if:

  • your query is urgent
  • you have a non-technical question about your course and how it works
  • you have a query about accessing your learning materials or submitting an assignment